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New Member
posted Jan 28, 2025 3:14:21 PM

Purchase Tax Year 2024 Deluxe Online Edition, created an account but nowhere to enter 16 digit activation code

0 6 2033
6 Replies
Moderator
Jan 28, 2025 3:53:33 PM

To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product.

Thanks for choosing TurboTax.

New Member
Jan 31, 2025 4:49:31 PM

I am having the same issue as others. I bought the deluxe on line edition from Costco. I created an account and when i log in there is nowhere to submit my 16 digit code. Charles

Moderator
Jan 31, 2025 5:00:51 PM

@cmomy 

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. 

 

New Member
Feb 20, 2025 3:14:44 PM

Same purchase.

I cannot even log in.  I selected I have an account but it does not take me anywhere.

New Member
Feb 20, 2025 3:15:30 PM

This link does not work.

 

Moderator
Feb 20, 2025 3:32:05 PM