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New Member
posted Mar 27, 2023 7:08:00 AM

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

Hello, I am having problems submitting (netFile)  Revenu Quebec tax return ( CRA went fine).

My SIN number changed from 9 to the permanent one like 7 months back (on revenu Quebec account it was the old from 9 though) so I have updated it last  week on their file and on RQ account I do see now new SIN, however I am still getting same while netfiling error - 

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

 

Does any one have any idea?

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6 Replies
Moderator
Apr 2, 2023 11:54:06 AM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

 

Level 2
Mar 28, 2024 6:07:51 PM

Same issue , when I tried to submit the return to Revenu Quebec .

Level 2
Mar 28, 2024 6:10:08 PM

The TurboxTax standard version is completely  not working with Revenu Quebec !  From the begin import from Revenu Quebec until the submit the returns .  Very BAD !! 

Moderator
Mar 29, 2024 6:55:39 AM

We recommend contacting our phone support team who can view your screen and help identify the issue.

 

Thank you for choosing TurboTax.

Level 2
Apr 4, 2024 9:21:54 AM

I changed my NOA to correct , then it works.   Thanks   

Moderator
Apr 4, 2024 9:28:41 AM

Thank you for the update.

 

Thank you for choosing TurboTax.