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The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

Hello, I am having problems submitting (netFile)  Revenu Quebec tax return ( CRA went fine).

My SIN number changed from 9 to the permanent one like 7 months back (on revenu Quebec account it was the old from 9 though) so I have updated it last  week on their file and on RQ account I do see now new SIN, however I am still getting same while netfiling error - 

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

 

Does any one have any idea?

6 Replies

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

 

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

Same issue , when I tried to submit the return to Revenu Quebec .

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

The TurboxTax standard version is completely  not working with Revenu Quebec !  From the begin import from Revenu Quebec until the submit the returns .  Very BAD !! 

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

We recommend contacting our phone support team who can view your screen and help identify the issue.

 

Thank you for choosing TurboTax.

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

I changed my NOA to correct , then it works.   Thanks   

The authentication data entered do not correspond to the data in our files. (T3BAAS05) I

Thank you for the update.

 

Thank you for choosing TurboTax.