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Returning Member
posted Dec 10, 2019 1:23:23 PM

This is a test question

0 4 1100
4 Replies
Returning Member
Jan 15, 2020 7:17:50 AM

I purchased the online the version of Turbotax online and would like it downloaded to my computer.

Returning Member
Jan 15, 2020 7:20:31 AM

I purchased Turbotax online and would like to have it downloaded to my computer

Returning Member
Jan 15, 2020 7:22:40 AM

I perchased Turbotax online and would like to have it downloaded to my computer

Moderator
Jan 15, 2020 9:45:13 AM

You can’t download TurboTax Online as it runs on our servers only, and you can’t use the codes for Online in TurboTax CD/Download. If you have accidentally bought Online instead of Download, you’ll need to get a refund for the Online product. Then you can buy Download product that you need.

 

The FAQ tells you how to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559

 

You can get TurboTax CD/Download 2019 here: https://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp