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New Member
posted Mar 11, 2020 2:36:55 PM

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

0 8 2226
8 Replies
Moderator
Mar 14, 2020 11:36:00 AM

Please contact our social team or our phone support for further assistance with your code issue.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

New Member
Mar 17, 2020 7:35:51 AM

hello, how should i proceed

 

tks

 

david

New Member
Mar 17, 2020 7:37:30 AM

the phone number provided does not work...

 

tks

Moderator
Mar 18, 2020 2:31:00 PM

What was the number that you phoned? Did you dial 1 (one) before the number?

 

If you can’t contact us by phone, you can get in touch with us on social media:

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

New Member
Mar 21, 2020 1:50:04 AM

I have tried several times entering the key code, but it will not accept

Moderator
Mar 21, 2020 11:31:47 AM

@Wardz2 To be able to help you, I will need some information which you will need to send me by private message as I will also need more information.

  • Which version of TurboTax are you using a) TurboTax Online or b) TurboTax CD/Download?             

New Member
Feb 18, 2021 4:15:13 PM

THAT IS RIGHT

Level 3
Feb 18, 2021 6:30:22 PM

Hi Gary,

 

Please use the link below to visit us tomorrow on our social page and we will do our best to resolve the matter.

 

 

https://www.facebook.com/messages/t/TurboTaxCanada