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K Read
New Member

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

 
8 Replies
TurboTaxSusan
Moderator

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

Please contact our social team or our phone support for further assistance with your code issue.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

jdwatts1957
New Member

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

hello, how should i proceed

 

tks

 

david

jdwatts1957
New Member

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

the phone number provided does not work...

 

tks

TurboTaxSusan
Moderator

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

What was the number that you phoned? Did you dial 1 (one) before the number?

 

If you can’t contact us by phone, you can get in touch with us on social media:

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

Wardz2
New Member

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

I have tried several times entering the key code, but it will not accept

TurboTaxGinette
Moderator

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

@Wardz2 To be able to help you, I will need some information which you will need to send me by private message as I will also need more information.

  • Which version of TurboTax are you using a) TurboTax Online or b) TurboTax CD/Download?             
GARY OBUCK
New Member

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

THAT IS RIGHT

TurboTaxNicola
Moderator

Trying to install Turbo tax and the program will not accept the Key Code from the label of the CD holder. What Now?

Hi Gary,

 

Please use the link below to visit us tomorrow on our social page and we will do our best to resolve the matter.

 

 

https://www.facebook.com/messages/t/TurboTaxCanada

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