Hi,
The license code sent to me doesn't work to download Turbotax Premier 2024. I already looked this up in the community and found a similar thread with an answer that does not correct my problem: https://turbotax.community.intuit.ca/community/troubleshooting/discussion/2024-activation-code-for-premier-doesn-t-work/00/3414086?relatedcontent=942966.
They provide a link where you can enter your license code. I clicked on that link and tried entering the code multiple times and it keeps saying "something's not right, try again". I am definitely entering the code correctly, please do not ask me to try entering it again. The code does not work. I tried calling support but they are only open while I'm at work, and I need to do this outside of work hours. I purchased the license from Turbotax directly, not from a 3rd party.
Please let me know how to get the code I have to work.
Thank you.