Licence Code that Turbo Tax provides doesn't work.Can you fix this issue for Canadian customers, please?

This is the message I get , "Something's not right, try re-entering your code.I did enter the correct code. What version do you need to download for Canadian?

Thanks for mentioning that.Which version do you need to download?

I've tried reinstall process but it still doesn't work.Turbo Tax needs to fix this issue ASAP.