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New Member
posted Apr 29, 2021 9:10:15 PM

Turbo tax free 2020 cannot review order, just get a blank white screen then cant proceed to file return.

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1 Replies
Moderator
Apr 30, 2021 6:40:48 PM

If you are using TurboTax Online, please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-history/00/873530