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Level 2
posted Apr 10, 2023 10:50:54 AM

Turbo Tax Refund

I requested a refund for turbo tax online filings that were charged to me in error. I have a case number. The status still says open. It's been a month since I made the request. I realize this is likely a crazy busy time for TurboTax staff but wondering if someone can help me out please ? Thanks !

0 2 961
2 Replies
Intuit Alumni
Apr 13, 2023 12:58:20 PM

Your file indicates the refund was sent. It can take from 6 to 8 weeks for the refund to be returned to the original form of purchase.

 

Thank you for your purchase

Level 2
Apr 14, 2023 7:29:06 AM

Thank you TurboTaxGinette 🙂