Turbotax 2024 is not installing properly. I am able to download and run the exe file to install Turbotax software. After the install process the window to enter the license code briefly appears for a couple of seconds and then the Turbotax window just goes blank white and sits idol.
Try uninstalling it and then redownloading the exe file through a different browser.
And then try installing.
@Dadoie We recommend changing the display resolution settings on your device.
Changing resolution makes no difference. There is an issue with the software during the install process. I have tried installing on two separate computers and have the same issue. The screen to enter the license code briefly appears but changes to a white screen with the Tubitax header.
@Dadoie A private message will be sent to you. To access it, please log in to your TurboTax community account and click on the envelope icon in the top right-hand corner.
Thank you for choosing TurboTax.
@leakly If you can't find the software installer after downloading, check your Downloads folder, search your computer for the file name, and consider temporarily disabling antivirus software or clearing the %temp% folder
I had an upgrade to W11 done and cannot load my 2024 Turbo Tax forms which were almost completed using W10.
I would like to file our returns today.
Thanks,
Vera
If you are using TurboTax Desktop, please try updating your software. If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns.
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