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New Member
posted Jan 10, 2025 2:09:05 PM

unable to start turbotax 2024

when trying to start turbotax 2024, I received the message that there is no internet connexion, which is false

0 5 79
5 Replies
Moderator
Jan 10, 2025 2:18:00 PM

We are aware of this issue, and are working to resolve it ASAP. 

 


Thank you for choosing TurboTax.

New Member
Jan 10, 2025 2:48:49 PM

When i have downloaded turbox tax 2024. Im told that i have no internet connection. I am able to get onto Turbo Tax of past years without any issue

Moderator
Jan 10, 2025 3:03:21 PM

@JJME999 We are aware of this issue, and are working to resolve it ASAP.  

Thank you for choosing TurboTax.

New Member
Jan 10, 2025 4:19:38 PM

Same issue here. I spent the better part of the afternoon, trying to install 2024, now I find out its a know issue?

One would think, that the software would be tested, prior to letting your customers download.

Used TurboTax for 30 years. Never an issue installing the new year?

Will you be letting folks know, so they don't waste hours trying to figure out what's wrong?

Moderator
Jan 10, 2025 4:52:20 PM

@Sid06TTAX 

 

Please try installing Turbotax again as the issue should be resolved. 

 


Thank you for choosing TurboTax.