unable to start turbotax 2024

[51a0a5975348]

when trying to start turbotax 2024, I received the message that there is no internet connexion, which is false

[TurboTaxSusan]

We are aware of this issue, and are working to resolve it ASAP. 

Thank you for choosing TurboTax.

[JJME999]

When i have downloaded turbox tax 2024. Im told that i have no internet connection. I am able to get onto Turbo Tax of past years without any issue

[TurboTaxSusan]

@JJME999 We are aware of this issue, and are working to resolve it ASAP.  

Thank you for choosing TurboTax.

[Sid06TTAX]

Same issue here. I spent the better part of the afternoon, trying to install 2024, now I find out its a know issue?

One would think, that the software would be tested, prior to letting your customers download.

Used TurboTax for 30 years. Never an issue installing the new year?

Will you be letting folks know, so they don't waste hours trying to figure out what's wrong?

[TurboTaxSusan]

@Sid06TTAX 

Please try installing Turbotax again as the issue should be resolved. 

Thank you for choosing TurboTax.