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Level 1
posted Mar 1, 2020 12:02:57 PM

updating

I recently ( 1 Mar. 2020 ) downloaded using the CD....when I check for updates I get the error code.....checking the site it say that the site updated on the 27 of Feb. 2020.....so the question is...do I need to update or reinstall using my cd or am I updated as is?

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1 Best answer
Level 3
Mar 1, 2020 1:41:23 PM

You'll have to uninstall TurboTax 2019, reboot your computer and reinstall TurboTax 2019 from the download link below. The TT805 error is fixed!  You can download TurboTax 2019 here:  https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-download-edition-of-turbotax/00/873703

2 Replies
Level 3
Mar 1, 2020 1:41:23 PM

You'll have to uninstall TurboTax 2019, reboot your computer and reinstall TurboTax 2019 from the download link below. The TT805 error is fixed!  You can download TurboTax 2019 here:  https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-download-edition-of-turbotax/00/873703

Level 1
Mar 4, 2020 5:37:26 AM

Thx....