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New Member
posted Dec 2, 2019 6:42:55 PM

What should I do if Turbotax software is stuck on one page? It will not allow me to continue my filing for 2018:(

I tried changing pages, re-entering site, page after and it continues to end on this one page. Therefore I cannot finish my 2018 return:(

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1 Replies
Level 15
Jan 24, 2020 1:58:15 PM

Sorry to hear that you are having this issue. Have you tried using a different browser? If you tried to use google chrome and you are still having issues I'd try clearing your cookies- https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-history/00/873530