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New Member
posted Mar 3, 2025 2:06:34 PM

When I went to Netfile, I received the following error: "This wasn't expected, but we're working on fixing it." Is anyone else getting this error?

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Moderator
Mar 3, 2025 4:50:27 PM

Make sure the internet connection is stable. If you are using TurboTax Online make sure to clear cookies' cache or try a different browser. If you are using TurboTax Desktop make sure it is up-to-date and Windows are updated too. 

 

If issue persists, We suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare to see and help you Netfile.

 

Thanks for choosing TurboTax.