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New Member
posted Feb 25, 2024 7:35:23 AM

When trying to netfile a 2023 return I have error code xml2023 coming up on the CRA terms and agreement. I would appreciate help on the error code. Thanks

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24 Replies
Moderator
Feb 25, 2024 10:38:04 AM

Are you using TurboTax CD/Download or TurboTax Online?

Level 2
Feb 25, 2024 3:26:39 PM

I am using the turbotax cd/download .

Moderator
Feb 25, 2024 3:34:53 PM

Is there a box asking you to click Yes or No?

Level 2
Feb 25, 2024 3:54:50 PM

yes there is. It does not seem to matter which I press.  After a few click it goes away and comes up with other script and then the code comes up  [xml2023]

Level 2
Feb 25, 2024 4:17:39 PM

I found the problem and got it filed

 

New Member
Feb 25, 2024 5:16:06 PM

how do you fix this error xml2023

 

 

Intuit Alumni
Feb 26, 2024 5:12:44 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.

Level 1
Feb 27, 2024 4:47:12 AM

Can you post the solution for this error?

Moderator
Feb 27, 2024 5:48:36 AM

@fwytenburg Glad to hear you got it resolved. Can you tell us, what you had to change for the xml error to leave?

 

Thank you for choosing TurboTax.

Returning Member
Feb 27, 2024 2:44:00 PM

I am getting the exact same error, how did you get it to resolve?

Level 2
Feb 27, 2024 3:44:52 PM

when you get to the end and it asks if you need to modify ,click on that and it should take you back to where the issue is . the boxes will be highlighted in blue. That was where I found my errors. address postal code maybe or title [mr/mrs] Hope that helps

Level 1
Feb 27, 2024 4:12:16 PM

Thank you very much, I had a repeating character on my postal code

New Member
Feb 28, 2024 9:46:57 AM

I had the same error code. it was a typo in my postal code. Double check spelling of your name, address, sin #, ect. there could be a problem there.

New Member
Mar 2, 2024 11:14:04 AM

Trying to net file my return and I have error code xml2023 what should I do 

New Member
Mar 2, 2024 11:37:13 AM

When Trying to netfile a 2023 return I get error code xml2023

New Member
Mar 2, 2024 11:38:06 AM

Download/ desktop

Moderator
Mar 2, 2024 12:32:40 PM

@Sue73 @bobhoddinott  Please double check your personal and contact details, like the spelling of your name, address, SIN. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

 

New Member
Mar 3, 2024 2:19:27 PM

I am getting XML2023 error code when trying to netfile return

 

 

Moderator
Mar 3, 2024 2:52:52 PM

@Sharon414 Please double check your personal and contact details, like the spelling of your name, address, SIN. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

New Member
Mar 3, 2024 3:10:49 PM

No C/D player on my computer. Went online and entered the code

Moderator
Mar 3, 2024 4:42:25 PM

@gteeleymike 

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

 

New Member
Mar 3, 2024 6:01:49 PM

wlth me I had wrong postal code

New Member
Mar 3, 2024 6:02:33 PM

With me, I had wrong postal code

New Member
Mar 3, 2024 6:03:14 PM

With Me, I had wrong postal code