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New Member
posted Feb 23, 2023 1:53:03 PM

why my licence code does not work. i get an error message

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1 Replies
Intuit Alumni
Feb 24, 2023 8:15:29 AM

What is the error message you are getting? Please make sure to re-enter the code along with the dashes. 

Whether you are using our TurboTax Online or CD/Download version, please follow the link below relating to your version of choice to receive the guidance you need.

In the online edition of TurboTax, how do I use a prepayment code?

Understanding your TurboTax product licence code

Thank you for using TurboTax.