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New Member
posted Oct 29, 2019 9:30:29 PM

WOULD LIKE TO SPEAK TO SOME ONE BY PHONE ABOUT A REFUND BECAUSE THE ONLINE STANDARD DID NOT WORK AFTER PAYING THANK YOU

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1 Best answer
Level 2
Oct 29, 2019 9:30:31 PM

Follow the instructions of the Mods, below:

Please call us by clicking the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/


2 Replies
Level 2
Oct 29, 2019 9:30:31 PM

Follow the instructions of the Mods, below:

Please call us by clicking the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/


New Member
Oct 29, 2019 9:30:32 PM

Good morning
due to call volume there is a self serve feature as well
https://turbotax.community.intuit.ca/questions/1190048-how-to-return-turbotax-for-a-refund-of-your-purchase
Thank you
Leeanne@TurboTax