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Understanding your TurboTax product licence code

SOLVEDby TurboTax8Updated 7 days ago

Instructions to install TurboTax CD/Download software


If you bought a TurboTax product, either online or through one of our retail partners, then a licence code was provided with your purchase. This code is now 16 digits for product years 2020 and beyond. Simply follow the instructions above or below to enter your licence code and register your software.

For products purchased online, an email will be sent to you containing the 16-digit licence code once you've completed your purchase.

Note: Any TurboTax product and accompanying licence code can only be installed on up to three computers or devices (or one computer/device for TurboTax Business Incorporated users).

  1. Insert the TurboTax CD into your CD-ROM or DVD drive
  2. Navigate to the TurboTax CD on your PC (usually Drive D)
  3. Double-click the setup.exe file to begin the installation
  4. When prompted to activate your software, enter your licence code
  1. Visit the 2021 TurboTax edition page to download the version you purchased
  2. Open the downloaded file and enter the licence code when prompted to activate your software
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