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How do I change my password in TurboTax Online?

SOLVEDby TurboTax98Updated November 19, 2021

If you've forgotten or need to change your password in TurboTax Online, this short video tutorial will guide you through the process of resetting it:

  1. Go to the TurboTax website
  2. Sign in with your user ID and password
  3. Select Continue next to any return
  4. Select Account Settings from the menu
  5. Select Edit in the Password section
  6. Enter your new password and current password in the appropriate fields
  7. Select Save
  1. Go to the TurboTax products for previous tax years page
  2. Select the relevant tax year, then select Continue my 20XX return (with 20XX being the tax year)
  3. Sign in with your user ID and password
  4. In TurboTax, select Account Settings from the menu
  5. Select Edit in the Password section
  6. Enter your new password and current password in the appropriate fields
  7. Select Save

Note: TurboTax is now only available as a download version for the 2017 and earlier tax years.

  1. Go to the TurboTax products for previous tax years page
  2. Select a tax year and the software you wish to download
  3. Follow the prompts for installing the software
  4. Once in TurboTax, select Continue next to any return
  5. Select Tools from the TurboTax menu
  6. Select Refresh Account from the drop-down menu that appears on the screen
  7. Select Edit in the Password section
  8. Enter your new password and your current password in the appropriate fields

Related information

Is my TurboTax Online password case sensitive?

How do I set a password on a tax return (CD/Download edition)?

How do I remove or change the password on a password-protected return (CD/Download edition)?

Where can I download the CD/download edition of TurboTax?

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