Why am I seeing an error screen when trying to file my taxes?

Some TurboTax Online customers may see an error screen with a dog when trying to complete their taxes.

We're working to fix this issue. In the meantime, try these troubleshooting steps to finish your tax return:

• Clear your browser cache and cookies.
• Try a different internet browser.
• Sign in to an incognito/private window.
• Start a new return.