TurboTax HelpTurboTax HelpIntuit

I'm having issues with my TurboTax Online activation

SOLVEDby TurboTax8Updated January 19, 2022

If you've purchased a TurboTax product, either online or through one of our retail partners, an activation code was provided on a card with your purchase. This code is now 16 characters for product years 2020 and beyond. Simply follow the instructions listed on your card to enter your activation code and register your software.

For products purchased online, an email will be sent to you containing your 16-character activation code once you've completed your purchase.

Your activation code is unique to you and the products you've purchased, and as such, only one code can be active on your account at a given time. The software doesn't allow for a multi-licence experience, so if a licence is already active on your account and you try to enter a new one, you may get an error message.

To resolve any issues with your activation, contact our Customer Support team.

Related information

In TurboTax Online, how do I use a prepayment code?

What are the payment options for TurboTax Online?

How do I pay for my tax return in TurboTax Online?

TurboTax Mobile Apps FreeTurboTax Mobile Apps Home and BusinessTurboTax Mobile Apps ItsDeductibleTurboTax Mobile Apps PremierTurboTax Mobile Apps Self-employedTurboTax Mobile Apps StandardTurboTax Online FreeTurboTax Online Home and BusinessTurboTax Online PremierTurboTax Online Self-employedTurboTax Online Standard

More like this

Dynamic AdsDynamic Ads