Help Centre

In this high-tech and digital world, sometimes technology doesn't quite cooperate the way we'd like it to. Some users may experience error messages, or encounter other obstacles during the process of filing their tax return.

We want you to know that we're aware of these issues, and our teams are working urgently to fix them as quickly as possible. We'll also inform you of any problems or errors that we become aware of through third party sites (such as the CRA or Microsoft), and will provide guidance and direction when required.

Please continue to check back for any updates, and refer to the list of known issues here for resolutions and additional information.

TurboTax Desktop

No known issues at this time

TurboTax Online

No known issues at this time

CRA

No known issues at this time