basic turbo tax online

[aurorab3]

I just did my return online and it asked me to pay. I thought it was for free.

I paid the amount and now I am thinking, it was because I had live support last year. 

Am I not eligible for a refund? I did not use any features that required payment, such as live support or an expert reviewing the return with me. 

[aurorab3]

Also I wanted to add that I used it for a simple tax return, such as T4, and T2202, and the information from this got imported from CRA site. A credit from CRA, that I was eligible for, got applied. Are these all not covered under free?

I feel puking right now because I spent almost 2 hours and paid $56. 

[TurboTaxAniqua]

We verified your account and you did have a T1098 form which would not be included on our TurboTax Free- you chose to purchase our TurboTax Assist &Review for assistance from a tax expert- that is why the cost.  We are happy to hear that our expert was able to help you and that you were able to successfully file your return.

Thank you for choosing TurboTax.