Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Find CRA Netfile error information >> HERE!
sarahc51
New Member

Filed my very simple tax return March 1, same as every other year, usually get refund within 2 weeks. No refund yet over a month later. Why??

CRA has received my tax return, still processing.
3 Replies

Filed my very simple tax return March 1, same as every other year, usually get refund within 2 weeks. No refund yet over a month later. Why??

After submitting your return, did you receive a Netfile confirmation number?   We advise making sure of that so that your return appears as "completed." 

The CRA's goal is to send you a notice of assessment, as well as any refund, within two weeks when you file online. eight weeks, when you file a paper. You can get the funds deposited in your account if you have a direct deposit set up with CRA; otherwise, a check will be mailed out. 

For more information, please refer to the CRA link.

 

Thanks for choosing TurboTax.

 

sarahc51
New Member

Filed my very simple tax return March 1, same as every other year, usually get refund within 2 weeks. No refund yet over a month later. Why??

Yes, I received Netfile confirmation that my return was received.  They have my direct deposit information.  Still haven’t had my refund or heard anything from them.  🤷‍♀️

Filed my very simple tax return March 1, same as every other year, usually get refund within 2 weeks. No refund yet over a month later. Why??

@sarahc51 How you file your return can affect when you get your refund. The CRA 's goal is to send you a notice of assessment, as well as any refund, within two weeks when you file online or eight weeks when you file a paper return. For more information, please refer to this link: Tax Refund

We would suggest contacting CRA directly to check the status of your refund.

 

Thanks for choosing TurboTax.