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How do I get an update on a refund request? It's almost been a year, and the case is still open, but I never received the refund, nor have I been contacted.

 
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How do I get an update on a refund request? It's almost been a year, and the case is still open, but I never received the refund, nor have I been contacted.

I have looked into your request and sent a private message. Please check your community inbox. 

 

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