Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I submitted my tax return in April, and since then turbo tax says the status is still in progress. What do I do now, CRA said they never received it.

 
1 Reply

I submitted my tax return in April, and since then turbo tax says the status is still in progress. What do I do now, CRA said they never received it.

If CRA never received it, it means that it wasn't filed. Please go back and open your income tax return. Select File from the left menu.

  1. Review your order if you haven't already.
  2. Select Start next to File your return.
  3. Follow the on-screen instructions to NETFILE your return. After successful completion, a page will display a CRA NetFile confirmation number.

 

Thank you for choosing TurboTax.