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My CRA account says file has not been received for 2023 year when I filed in Turbo Tax.

I could not connect CRA account to the file due to unavailability of phone number.
4 Replies

My CRA account says file has not been received for 2023 year when I filed in Turbo Tax.

Did you receive a NETFILE confirmation number after you filed your tax return?

 

Thank you for choosing TurboTax.

My CRA account says file has not been received for 2023 year when I filed in Turbo Tax.

I got no updates after filing my taxes on turbo tax and after receiving the tax return details pdf. I have already filed my taxes before but could not connect the account to my application as I didn’t have access to it as I was travelling.

My CRA account says file has not been received for 2023 year when I filed in Turbo Tax.

When you NETFILE your tax return, you receive a NETFILE confirmation number which means that your tax return has been accepted by the CRA for processing. If you haven't received a confirmation number, please make sure that you've submitted your tax return.

How do I NETFILE my tax return in TurboTax Online?

In TurboTax CD/Download, how do I submit my return to the CRA using NETFILE?

 

Thank you for choosing TurboTax.

My CRA account says file has not been received for 2023 year when I filed in Turbo Tax.

I'll just explain the process I did:

I made a new account and started a tax return (it was the first time I did on my own) - I was asked if I wanted to link my CRA account for auto filling - I couldn't as the CRA account needs a phone number confirmation and at that time, I did not have my phone. Since, I could not access my CRA account, I left the NETFILE access code blank as it was not mandatory - it just said leave blank if you do not want to enter the details. So, I moved on, gave all my information, filed the taxes, paid for it and got a 2023 tax return pdf. I thought everything was done. 

After coming back to Canada, I checked my CRA account and it stated that 2023 taxes were not filed yet after which I sent this message on turbo tax. What should I do now ?

I also can't access the tax return file anymore.