My refund was suppose to hit my account on May 4th. I haven’t received it.

[DoninGA · Accepted solution]

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[rjs]

What makes you think that your refund was supposed to hit your account on May 4? TurboTax might have given you an estimated date for your refund, but that's just an estimate based on average processing times. It's not a promise, a guarantee, a schedule, or a "supposed to." The date that TurboTax gives you is just 21 days after you file. It's not based on any specific information about your tax return or your refund. You can check the status of your refund at the link that DoninGA gave you.

If you chose the option to have your TurboTax fees taken out of your federal refund, it will take a couple of extra days for the remainder of your refund to get to your bank.

[tyra0913]

Thanks for your rude response