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magnew02
New Member

How do you cancel the assistant? I hit the button by accident

 
1 Reply

How do you cancel the assistant? I hit the button by accident

Once you have added a service, you cannot remove it. You cannot downgrade in TurboTax. If you haven't used any tax expert help, we suggest contacting our Product support team.

Alternatively, you can start a new return by selecting the correct product and not selecting "upgrade" when prompted.

 

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