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TurboTax does not get any information from the IRS after you file your tax return, so no one at TT knows why your refund was less.
You have not mentioned any specific amounts. Sometimes we can make an educated guess as to the reason for your reduced refund if you mention specific amounts--for example if your refund was short by $1400 per person---it is likely to be a mix up regarding the 3rd EIP payment. If you received the 3rd stimulus check of $1400 per person in 2021 then you got letter 6475 from the IRS about it. You needed to enter the amount you received. If you already received that money then line 30 on your Form 1040 should have been blank.
If it is short by $1800 or $1500 or a multiple of that amount --- maybe a mixup regarding the advance child tax credit payments. If you received monthly child tax credit payments of $250 or $300 per month between July and December of 2021, then you got letter 6419 from the IRS, and you were required to enter the amount of the advance payments. Only the remaining amount of the CTC should have been on line 28 of your Form 1040.
The IRS knows how much they sent to you for the 3rd stimulus check and they know how much they sent for advance child tax credit payments. If you answered something incorrectly on your tax return then the IRS made a correction that resulted in a reduced refund for you.
Or---the fees you were supposed to pay for using TurboTax + the "refund processing fee" charged by the third party bank….
Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
What is Refund Processing Service?
The IRS will send you a letter that explains why your refund was reduced or why you owe more. Meanwhile it might help you to check your online IRS account.
https://www.irs.gov/payments/your-online-account
https://blog.turbotax.intuit.com/tax-refunds/why-is-my-tax-refund-not-what-i-expected-49240/
If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.
@RobertoSh Yes of course an error can cost you a lot of the refund. If you said you did not receive the third stimulus of $1400 per person, but you really did receive it, then the IRS does not give it to you again. They reduce your refund. Did you get the $1400 per person in 2021? Then did you have an amount on line 30 of your Form 1040? You cannot get the $1400 per person twice.
I received my federal refund but not the full amount they still owe me 7000 dollars
Please see this Help Article for possible reasons as to why your refund was less than expected.
I have done turbo tax for others and they received their entire and yet I do mine and I'm missing 300 dollars from my return
so i paid over 400 dollars for my tax return. This is fraud
@jazluna wrote:
I have done turbo tax for others and they received their entire and yet I do mine and I'm missing 300 dollars from my return
What is the amount shown as Issued/Sent on the IRS federal tax refund website - https://www.irs.gov/refunds
Did you request to have the TurboTax account fees paid from the federal tax refund?
Have you factored in the TurboTax account fees and the TPG service charge of $39?
Review your TurboTax account fees -
Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on View Order Details
If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request
Or https://taxpayer.sbtpg.com/
Call 1-877-908-7228
I was suppose to recieve a refund for 5,700 and now I'm getting 0$ why did the IRS stole my return and they have a lot of of explaing tell and refiled my papers ready to be send out to get my return back am I doing the right thing or am i making a bad mistake then I have to wait till next year.
@Marcia 240 TurboTax gets no information from the IRS after you file your tax return. We do not know why you are saying the IRS "stole" your refund. The IRS can seize your refund if you owe child support or back taxes, or they can change your refund if you made mistakes. The IRS will send you a letter to explain what happened to your refund. Check the IRS refund site---there may be a message there.
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