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Level 1
posted Apr 8, 2021 10:25:30 AM

Refund over paymentfor filing?

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1 Best answer
Moderator
Apr 10, 2021 12:17:27 PM

Please use the form on this FAQ to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559

3 Replies
Moderator
Apr 10, 2021 12:17:27 PM

Please use the form on this FAQ to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559

Level 1
Apr 10, 2021 2:50:31 PM

I m notinthe mood to keep sending you messeges please pay my refund or will not use your service again thanks

Moderator
Apr 23, 2021 10:24:20 AM

We can't do refunds here in the live community. If you purchased TurboTax through a retailer like Costco, Walmart etc… you must use the form.

 

If you bought TurboTax directly from us, you can contact us via social media or phone to request a refund.

 

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

 

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.