Thank you for choosing TurboTax.
As per the Canada Revenue Agency: the goal is to send your refund within:
These timelines are only valid for returns we received on or before their due dates.
Returns may take up to 16 weeks if you live outside Canada and file a non-resident personal income tax return.
We may take longer to process your return if we select it for a more detailed review. See Review of your tax return by CRA for more information.
If you use direct deposit, you could get your refund faster.
Set up direct deposit.
If your return has been processed, the CRA will send you a Notice Of Assessment (NOA) in the mail. If you are registered for email notifications from the CRA, your NOA will no longer be printed and mailed to you. Instead, a notification will be sent to the email address you provided to CRA and available for you to view in your CRA My Account.
If you do NOT receive a NETFILE confirmation number, then your return was not received by the CRA.
How to Check The Status Of Your Income Tax Refund:
Instead of checking your mailbox daily, or looking at your bank account online every day, the CRA has other options you might want to consider. Before going through them, however, we must look at the NETFILE process to ensure you have successfully filed your tax return the first time around.
No filed return means no tax refund! You can usually expect your refund within two weeks after you successfully NETFILE but may take longer if your return is selected for a review. For more information on your refund status, please see this CRA link: Tax Refunds: When to expect your refund.
For more information please check the TurboTax FAQ:
Why didn’t the CRA receive my tax return when I used TurboTax to file my return?
How to Check Your Income Tax Refund Status.
If you need any further clarifications, we would be glad to assist you by having you contact us by phone or via Facebook or Twitter.