Hi @ivang51
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.
Hofstra0514
New Member
macraigca
Level 1
wangd99
Level 2
skimmer888
New Member
Northsider
Returning Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.