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TurboTax Support

How does the end of support for Windows 8 affect my TurboTax experience?

Since Microsoft no longer provides support for PCs running Windows 8, you’ll need a newer version of Windows to use our latest desktop products. For tax year 2021, TurboTax CD/Download requires Windows 8.1 or higher to install.

You can continue using TurboTax CD/Download for previous years on Windows 8 but you’ll need to update your PC before installing any desktop products for tax year 2021. Older versions of TurboTax are also compatible with Windows 8.1 and higher.

If you use TurboTax Online, there’s no impact to you as long as you meet the minimum system requirements.

Yes, you’ll still be able to import your prior-year return after you upgrade Windows.

For help updating to Windows 8.1, 10, or 11, visit Windows Support.

If you don’t want to update your operating system for tax year 2021, you can switch to TurboTax Online to file a return. Learn how to transfer your prior-year information from TurboTax CD/Download to TurboTax Online.

If you’d like to return your TurboTax desktop product, submit a refund request at refundrequest.intuit.com within 60 days of purchase. You’ll need your license code or order number and dated receipt. 

Note: There’s no need to repurchase your TurboTax software after updating Windows.

Related information

What are the differences between the online and the CD/download edition of TurboTax?

What are the system requirements for the online edition of TurboTax?

Can I use TurboTax from last year to do this year's tax return?

How do I uninstall TurboTax from my computer?

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