Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 5, 2020 9:29:55 AM

I keep getting an error that says to apply for the OEPTC benefit, I must enter eligible expenses, but I have already entered them. How do I fix the error?

0 4 1645
4 Replies
Moderator
May 11, 2020 1:17:11 PM

Are you using TurboTax CD/Download or TurboTax Online? What is the exact error message that you are getting?

New Member
May 27, 2020 5:06:37 PM

I'm getting the same OEPTC issue I filled it in but can't Netfile the fix going to same address page. No odd characters in the address either? 

 

 

New Member
May 27, 2020 5:09:06 PM

Hello I can not Netfile Turbo intuit tax online.  Same issue and oddly my 2017 worked.

Level 15
Aug 27, 2020 8:26:02 AM

Please go back to the Provincial section and be sure to enter your rent paid and/or your property tax paid. If the issue continues please contact our customer service for assistance.