I keep getting an error that says to apply for the...

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veronika1230
New Member

I keep getting an error that says to apply for the OEPTC benefit, I must enter eligible expenses, but I have already entered them. How do I fix the error?

 
4 Replies
TurboTaxSusan
Moderator

I keep getting an error that says to apply for the OEPTC benefit, I must enter eligible expenses, but I have already entered them. How do I fix the error?

Are you using TurboTax CD/Download or TurboTax Online? What is the exact error message that you are getting?

2018TAX54
New Member

I keep getting an error that says to apply for the OEPTC benefit, I must enter eligible expenses, but I have already entered them. How do I fix the error?

I'm getting the same OEPTC issue I filled it in but can't Netfile the fix going to same address page. No odd characters in the address either? 

 

 

2018TAX54
New Member

I keep getting an error that says to apply for the OEPTC benefit, I must enter eligible expenses, but I have already entered them. How do I fix the error?

Hello I can not Netfile Turbo intuit tax online.  Same issue and oddly my 2017 worked.

TurboTaxBrenda1
Moderator

I keep getting an error that says to apply for the OEPTC benefit, I must enter eligible expenses, but I have already entered them. How do I fix the error?

Please go back to the Provincial section and be sure to enter your rent paid and/or your property tax paid. If the issue continues please contact our customer service for assistance.

v