For which TurboTax product do you need a code for? Are you trying to pay for an Online return, or needing a code for a downloaded version?
It's for the single product. I think it's $11 each for my spouse and myself. I was able to submit my spouse, but I can't submit my own.
As I'm unsure of how many codes you have already purchased, I'm going to suggest you contact our Customer Support team and let them assist you with this. Here's a little more information on PrePayment/Activation codes and how to reach support: https://turbotax.community.intuit.ca/replies/3236441
I purchased a primary return - standard and was not provided with an activation code
With TurboTax CD/Download you need an installation key code.
With TurboTax Online you need either a prepayment code or a coupon code unless you are using the Free product.
For more information please review this link:
In the online edition of TurboTax, how do I use a prepayment code?
Its for a online 19.99. Im trying to pay so i can finish and submit
If you are using TurboTax Online and you haven’t purchased a code, you can scroll down & click continue to pay for your return using a credit card.
If you are using TurboTax Online and you have a code purchased from a retailer like Costco, Staples, Walmart, etc.., but it’s not working, please make sure that you are using the 11-digit code from the scratch card. If you are using TurboTax CD/Download and you have a code purchased from a retailer, but it’s not working, please make sure that you are using the 21-digit code from inside the package. If you have the correct code and it’s not working, or the code is missing, please contact our social team or our phone support for further assistance.
If you are using TurboTax Online or CD/Download and you purchased a code directly from us, but never got it, please check your Spam/Junk/Deleted folder in your email. If you still can’t find the code or it’s not working, please contact our social team or our phone support for further assistance.
We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada
We are on Twitter at: https://twitter.com/messages/19496097-385034351
To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.
If you have a code that is 21 digits, then it’s a code for TurboTax CD/Download, and will not work in TurboTax Online. If you bought the wrong product and need a refund, you can request one on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559
I am being asked to enter a prepayment or activation code to be able to pay for the return before I can e-file but I was not given a code when I started doing the return.
If you have purchased your product from a retail store, you will find the Activation code on your receipt or on the product.
If you are using the TTO from your browser and haven't purchased one yet, on the last window of your return when you are ready to file, scroll down and click continue to pay for the return using a credit card.
If you still have issues after following this process, please contact our support line:
https://support.turbotax.intuit.ca/contact/
I hope this was helpful
Where to I get activation code to pay online for cra
When you finish your return and go to the payment screen, pay with your credit card and click continue to be able to get the activation code.
If you have bought the product in Advance, then you should have received the code with the package.
If you still have issues after following this process, please contact our support line: https://support.turbotax.intuit.ca/contact/
I hope this was helpful
If you have downloaded the product from our website, you will get the code when you pay for the product at the end when you finish your return. Please refer back to the previous answers.
If you have purchased the product from a retail store, then you have already received the registration key or activation code on the package or the receipt.
I hope this was helpful
Where do I find my prepayment code for my downloaded Turbo Tax 2019?
I am trying to submit my tax return. I have always used a physical product but couldn't buy one in the stores this year. Tried to buy an online product and ended up completing my taxes online. I usually do all of my family's taxes with one product purchase. This has been frustrating because each family member is being done separately as a new purchase. My son's taxes are simple, and no charge for this, but it is suggesting I pay $11.99 to be able to access the taxes online 24/7. Does this mean I can not download and print the completed taxes? I have been wondering why it is not saving to my computer. And how do I get the activation code?
I purchased Turbo Tax in March/20. Did not save my receipt from Walmart. Now I find I need a number that is apparently on the receipt. I now find out I have to pay an accounting firm $5 in order for them to tell me where to go from here. I have used your product for several years. I am so disappointed. I am 73 and on limited income. Can you help me?
I paid $70 for a turbo tax download on 3 Nov 2020, I filled my taxes online with turbo tax online. User name [email address removed]. Where can I get code giving me credit for the $70 I paid for the download version (which I did not use) to use on the Online version?
Thanks you
Mac
[phone number removed]