Are you experiencing technical issues with the software, or do you require general help with preparing and filing your tax return?
If it's technical help you need, please reply to this thread and tell us more about the issue you're experiencing. For example, what do you mean by "I can not get started inputting information?"
We offer TurboTax Live for general help with preparing your taxes. This service gives you live access to a tax expert when you need it. TurboTax Live is available for TurboTax Online customers only. Please call to discuss your options for switching products. To speak with a TurboTax Expert, refer to the instructions here: How do I contact TurboTax?
Reference: How do I get TurboTax Live? - Intuit
@jthorn19
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
