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Thanks for your reply. I tried your suggestion but got the same response from TurboTax, unfortunately, i.e., "We weren't able to download your info. We got an error when trying to connect to the CRA. Don't worry; we'll help you get the info you have into all the right spots in just a few steps." But no further steps were shown after that.
‎October 30, 2019
11:59 PM