Logan003
Returning Member

Can't update my TurboTax 2020

When I open Turbo Tax it is informing me that there is an update.  I select "yes" to update but then I get an error stating that:

"Windows cannot find 'C:\Users\user\Documents\TurboTax\2020\Resource\ttdownload.exe'.  Make sure you typed the name correctly, and then try again."

I actually did a search on my computer hoping it may be in a different folder but it is no where to be found.

Shouldn't this file be there from when I downloaded TurboTax?  I have been using TurboTax for more than 10 years and have never run this issue.

 

How do I resolve this issue?