- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Paid for the Optimizer Feature but it didnt activate and I never used it. I dont want to pay $20 for it on my final bill.
Topics:
May 11, 2021
4:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Getting started
Unfortunately, there is no way to downgrade a TurboTax return. You would need to create a new return to go down to a lower product.
To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.
February 10, 2022
1:13 PM