amy-gelin
New Member

I clicked on the "upgrade product" by accident. It turns out I do not need it. How can I go back to the cheaper tier? I think I was in "deluxe" before?

The checkout screen does not let me set the product I am buying. It is stuck now.

It is a dark-pattern to only allow upgrades, and not downgrades. As a matter of fact, it may be an illegal practice for online commerce, and you Intuit could be held liable for that.