Getting started

If you mistakenly bought our CD/Download software instead of the Online software, it is not possible to transfer information from TurboTax Online into TurboTax CD/Download. You will need to request a refund by using our TurboTax FAQ: How do I get a refund for a TurboTax product?

 

You can then use this link to buy the TurboTax Online software.

 

Thank you for choosing TurboTax.