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Getting started
If you mistakenly bought our CD/Download software instead of the Online software, it is not possible to transfer information from TurboTax Online into TurboTax CD/Download. You will need to request a refund by using our TurboTax FAQ: How do I get a refund for a TurboTax product?
You can then use this link to buy the TurboTax Online software.
Thank you for choosing TurboTax.
March 13, 2023
9:30 AM