Getting started

Here are some steps you can take to troubleshoot the issue:

  • Sometimes, clearing your browser's cache and cookies can resolve viewing issues. Try clearing your cache and then logging back into TurboTax.
  • Browser extensions can sometimes interfere with the functionality of TurboTax. Disable any browser extensions you have installed and then try viewing your return again.
  • Sometimes, browser issues can prevent you from viewing your tax return. Try using a different browser and see if you can view your return.

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