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I am getting invalid industry code and the website link to the code does not work. Will this issue be fixed soon?
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It seems there is some outage for this website but you can refer to the below link and download the CSV excel sheet, and you can search your industry code.
https://www.statcan.gc.ca/en/subjects/standard/naics/2022/v1/index
Please find attached the screenshot for more detail.
Thank you for choosing TurboTax.
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I'm having the same issue- not self employed- but keep getting an error regarding the industry code and can't submit.
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@CaroP Are you preparing a 2022 return or a return for a previous year?
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I get the same error too while trying to file my 2022 return.
I have tried the following:
- 414100
- 414400
- 418900
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I received a TurboTax update today, but it made no difference.
I also tried industry code 414400, and it is still considered invalid.
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@cavarchan If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
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I called the support number, but cannot get past the AI.
When I say "industry code", the only options I am given are text message or e-mail.
When I say "customer support" or "phone support team", I am asked for a support ID.
What do I need to say to get to the phone support team?
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I managed to reach the phone support team.
I had to say "industry code" to the AI, and then "no" when asked if I wanted information by text or e-mail.
The phone support agent asked me to share my screen through TurboTax, and we found that industry code 456191 worked for me.