Hello @ldw666 thanks for letting us know about the issue you've encountered connecting with your CRA account.

First I'll share out some information around getting your CRA My Account set-up in case there has been an issue there.

Additionally, here's a link to what to do if your Auto-Fill My Return (AFR) doesn't work. Hopefully this should help you to fix the issue that you've encountered.

Let us know if these help you to resolve your issue.