Hello @ldw666 thanks for letting us know about the issue you've encountered connecting with your CRA account.
First I'll share out some information around getting your CRA My Account set-up in case there has been an issue there.
Additionally, here's a link to what to do if your Auto-Fill My Return (AFR) doesn't work. Hopefully this should help you to fix the issue that you've encountered.
Let us know if these help you to resolve your issue.
CS332
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Friend1972us
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meenakassam
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annamolbak
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smithba
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