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I have bought the standard version online for 2023. I did not download it when I bought it. I would like to download it now to the correct device. How do I do it?
February 6, 2024
1:50 PM
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Getting started
Can you please clarify if you purchased TurboTax Online or TurboTax Desktop?
Thank you for choosing TurboTax.
February 6, 2024
2:12 PM
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Getting started
Yes your email with the link to the download site worked. However once there, the 16 character code to download the program was not accepted as a correct code. Also, I never received the typical confirmation email once I had bought the program so I wonder if the purchase never got properly activated at your end. The only reason I have the 16 character code is because I recorder it when I made the purchase.
February 9, 2024
6:24 AM
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Getting started
Your receipt and license code has been resent to you. Please verify your email and also your spam/junk folder.
Thank you for choosing TurboTax.
February 9, 2024
6:48 AM